FAQ
My order has arrived damaged. What should I do?
Don’t accept the package. If accepted already, please get in contact and you will be provided with further instruction.
What is the expected delivery time, once my order is sent my order?
Czech Republic: 5 – 10 working days
Europe: 10 – 15 working days
Where can I track my order?
You will receive a shipping confirmation email with tracking number and transport company details after your parcel has been shipped.
Which countries do you ship to?
We ship to most of the European Countries
What are payment methods accepted?
Credit card
Apple Pay
Google Pay
Stripe